User satisfaction with Managed Lanes (NTE and LBJ) (%)
+80%
77%
70-80%
HAH passenger experience (scale 1-5)
4.15
4.17
4.18
Certified activity (ISO 9001)
88%
86%
89%
SOCIETY
2018
2019
2020
Renewal of presence on sustainability indexes: DJSI, Vigeo, FTSE4Good, MSCI, STOXX, CDP
Yes
Yes
Yes
Carbon intensity: direct and indirect greenhouse gases emissions in relative terms
(tCO2 eq /M€)²
55%
59%
56%
Beneficiaries of potable water and sanitation projects³
213,713
223,314
229,639
Taxes (M€)4
2,127
2,087
1,833
(2) Scope 1 & 2 compared to base year 2009.
(3) Data accumulated since 2008 (18 projects performed in Colombia, Peru, Mexico, Tanzania, Ethiopia, Uganda and Ghana).
(4) Taxes accrued, paid and collected (cash flow criteria).